What is Counselling?

Counselling gives you the opportunity to talk about any current or past difficulties in your life which may be stopping you from living the life you want.  It provides a regular time and space for you to talk openly, explore challenging feelings and to feel completely accepted and valued.

A counsellor should respect your point of view, listen carefully in a non-judgmental way and help you to gain insight into your feelings and behaviour.  Counselling gives you an opportunity to explore aspects of your life and accompanying feelings without fear of being judged.  A counsellor’s professional approach will be intended to help you find clarity and to bring about change, or reduce confusion.

Many people who come for counselling  gain a renewed self-respect and a sense of being valued which in turn helps them to feel accepted and respected as a person in their own right.

Our counsellors are fully qualified and insured professionals.  They work within the Person Centred Counselling model of therapy, which is founded on the belief that the relationship between the client and counsellor is in itself a means of healing and change.  The counsellor provides the essential attributes – core conditions – of a person centred relationship, which include empathy (the ability to imagine oneself in another person’s position), unconditional positive regard (warm, positive feelings, acceptance and respect, regardless of the other person’s behaviour) and congruence (honesty and openness).  Person centred counselling follows the client’s agenda.


Am I eligible for counselling?

Absolutely.  The counselling service is open to anyone over the age of 18 regardless of whether they are male or female, whatever their sexual orientation, ethnic origin, culture or religion, so long as we feel their needs can be met.

We currently offer counselling in English, Spanish and German.


What can counselling help with?

Counselling can help with abuse, trauma, depression, bereavement & loss, dealing with anger, stress & anxiety, identity & cultural differences, addictions, obsessions, relationship issues, work related difficulties, sexuality, phobias & fears, change & major life events, loneliness & isolation and eating disorders.  In fact, counselling can be helpful for any problems life throws our way.




Bereavement & loss

Dealing with anger



Identity & cultural differences



Relationship issues

Work related difficulties


Phobias & fears

Change & major life events

Loneliness & isolation

Eating disorders


Counselling may help you to understand and deal with difficult experiences you’ve had, such as a relationship breakdown, bereavement or redundancy.  You may want help dealing with feelings that don’t seem to be connected with a particular event or experience, such as feelings of sadness, depression, anxiety or low self-worth.

Counselling can also help you overcome mental health problems even if you are already getting other kinds of help from a GP or psychiatrist. It can also help you come to terms with an ongoing physical problem, illness or disability. Counselling can also be a means of coping with physical symptoms or complaints that doctors are not able to diagnose or alleviate.


What to expect
You’ll be invited to an assessment meeting with one of our experienced therapists. This will be a free session which will last around 20 minutes. During the assessment, the therapist will listen to your reasons for wanting counselling and the difficulties you are experiencing. They will explain how our service works and will try to assess whether our approach will suit you. After this meeting, you will be matched with a therapist and you will then be contacted to discuss a start date.

The first meeting with your therapist will be a great opportunity for you to decide if you feel comfortable working with them, and whether you feel happy with their way of working. This will also be true if you choose to have telephone or online counselling.

You will also agree a fee, which you will be expected to pay each session. Our fees range from £25 to £45 for one to one counselling, from £35 to £55 per session for couples counselling, and from £40 to £60 for EMDR, depending on your household income. Your counsellor will be able to explain the sliding scale in more detail during this meeting.

There will be a short form to complete, which your counsellor will be able to help you with.

Your counsellor will also be pleased to answer any questions you might have about counselling and what to expect. Counselling is a very personal experience, and you need to experience is before it can begin to make sense to you fully.


How long does it last?

BCC offers long term and short term one-to-one counselling, depending on your needs. During the first meeting, you and your counsellor will discuss how many weekly sessions you may have, although this can be changed along the way. Each session will be 50 minutes long, and will usually take place at the same time each week, although the meeting time and day can be altered where necessary.



Is it confidential?

Yes. Confidentiality is an important part of the contract, or agreement, between client and counsellor. There are some exceptions, which allow the counsellor to work responsibly, and these will be discussed with you in your first meeting. Counsellors always discuss their client work regularly with a supervisor (an experienced counsellor), who also has to maintain confidentiality. Supervision is an essential part of the work and it’s seen as unethical for a counsellor to work without it.

If, under any circumstances, the counsellor is concerned about the client’s safety or the safety of a third party, it may be necessary to inform the client’s GP, psychiatrist (if applicable) or someone else. Our counsellors are committed to discussing this with their clients wherever possible.

Counselling In Bedford & Bedfordshire | Therapy In Bedford & Bedfordshire

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